If you encounter a problem with loading or other unexpected behavior in our desktop app, clearing your app cache may help.
Clearing your cache
For macOS users
Open the Slab desktop app.
From the menu bar, click Help → Troubleshooting → Clear Cache and Restart.
You will be directed to the login page, where you can log back into your Slab.
For Windows users
Open the Slab desktop app.
Click the menu button in the top-left corner.
Click Help → Troubleshooting → Clear Cache and Restart.
You will be directed to the login page, where you can log back into your Slab.
Need help?
If the issue persists after clearing the cache, don't hesitate to contact support@slab.com for help.