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Using mentions in posts
Using mentions in posts

Connect your knowledge through mentions

Updated over 5 months ago

Slab's mentions allow you to add more context by linking to other content and users.

Content such as posts, topics, and more can be mentioned within a post. When hovering over a mention, a pop-up with a preview of the content will appear.

Post mentions

To add a post mention, while in Edit mode, copy and paste the post link into the post or:

  1. Type +, followed by the name of the post you want to mention.

  2. Click on or press Enter to add the post.

Mention a specific post heading

You can mention a specific heading in a post. This can be helpful when you want to direct readers to a specific section instead of the entire post.

To mention a post heading:

  1. Hover over the heading in the post.

  2. Click the 🔗 link icon to copy the heading link.

  3. Paste it into your post.

Converting post mentions

Post mentions can be converted into various formats, offering flexibility in how they're displayed on a post.

To convert a post mention:

  1. In Edit mode, click on the mention.

  2. Click the … menu.

  3. Click any of the following options:

    • Convert into card

    • Convert into embed

    • Convert into link

Topic mentions

To add a topic mention, while in Edit mode, copy and paste the topic link into the post or:

  1. Type +, followed by the name of the topic you want to mention.

  2. Click on or press Enter to add the topic.

Teammate and group mentions

To add a teammate or group mention:

  1. In Edit mode type @, followed by the name of the teammate/group you want to mention.

  2. Click on or press Enter to add the teammate/group.

✏️ Note: Depending on their notification settings, the teammate may receive a notification when mentioned.

Integration mentions

Integration mentions allow you to seamlessly integrate Slab into your workflow. When you copy and paste a link from a supported integration into a post, Slab automatically unfurls and displays additional information.

More information about integrations can be found here.

Mention errors

Not sure why your mention is showing an error? Let's dive into why it happens, and how to troubleshoot it.

Post and topic errors

If you hover over the mention and encounter an Inaccessible post or Inaccessible topic hovercard, this is because you do not have access to that post or topic; Or that the mentioned content is already deleted.

If you need access, try contacting your teammates who may have access to the post or topic mentioned.

Integration errors

You may notice that some integration mentions will stay as a link, rather than unfurling to reveal the details. This indicates there was a problem unfurling the link, and hovering over the mention will reveal the error:

For most errors, the hovercard will explain the issue and give you a solution to follow. However, if you receive an Is this link valid? error, this may be due to one of the following:

The mention does not exist, or you no longer have access

Fix: Open the mentioned link in your browser and make sure you can access it

The mention is tied to a different external account than the one integrated

Fix: Make sure your Slab is integrated with the right account. If you are not able to find out which account is integrated with your Slab:

  1. Go to Team Settings → Integrations (Only admins can access this page. If you are not an admin, contact an admin in your organization.)

  2. Find and remove the existing integration

  3. Re-enable it and sign in with the correct account

If you cannot resolve a mention error, please share the issue with us at support@slab.com.

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