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Using mentions in posts
Using mentions in posts

Connect your knowledge through mentions

Updated over a week ago

Slab's mentions allow you to add more context and connect content and users. Hover over a mention, and a preview will appear to provide additional information!

Post mentions

To mention another post: in the post editor, type + followed by the name of the post, or copy the other post's URL and paste it in.

Mention a specific post heading

You can mention a specific section in your post through a post heading mention:

  1. Hover over the heading in the post

  2. Click the πŸ”— link icon to copy the heading link

  3. Paste into your post

Creating a post from a mention

To create a new post, simply type + and start typing the title of the new post.

Topic mentions

To mention a topic: in the post editor, type +, followed by the name of the topic, or copy the other topic's URL and paste it in.

Teammate and group mentions

To mention another user: in the post editor, type @, followed by their name or email. Groups can be mentioned in posts as well using the same method.

The mentioned teammate may get a notification if or when the post is published.

Integration mentions

Integration mentions allow you to seamlessly integrate Slab into your workflow. When you copy and paste a link from a supported integration into a post, Slab automatically unfurls and displays additional information.

More information about integrations can be found here.

Mention errors

Not sure why your mention is showing an error? Let's dive into why it happens, and how to troubleshoot it.

Post and topic errors

If you hover over the mention and encounter an Inaccessible post or Inaccessible topic hovercard, this is because you do not have access to that post or topic; Or that the mentioned content is already deleted.

If you need access, try contacting your teammates who may have access to the post or topic mentioned.

Integration errors

You may notice that some integration mentions will stay as a link, rather than unfurling to reveal the details. This indicates there was a problem unfurling the link, and hovering over the mention will reveal the error:

For most errors, the hovercard will explain the issue and give you a solution to follow. However, if you receive an Is this link valid? error, this may be due to one of the following:

The mention does not exist, or you no longer have access

Fix: Open the mentioned link in your browser and make sure you can access it

The mention is tied to a different external account than the one integrated

Fix: Make sure your Slab is integrated with the right account. If you are not able to find out which account is integrated with your Slab:

  1. Go to Team Settings β†’ Integrations (Only admins can access this page. If you are not an admin, contact an admin in your organization.)

  2. Find and remove the existing integration

  3. Re-enable it and sign in with the correct account

If you cannot resolve a mention error, please share the issue with us at support@slab.com.

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