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Content Map

Easily view and adjust your information architecture as your team evolves

Updated over 6 months ago

The Content Map provides a bird's eye view of your content on the organization or topic level for all users. Additionally, Admins or topic owners get the ability to restructure content quickly.

Accessing the organization-level Content Map

Click Content Map on the left sidebar to access the organization-level Content Map.

Accessing a topic-level Content Map

In the Content Map, clicking on the topic names will lead to the Content Map for that specific topic.

You can also access a topic's Content Map from the topic page:

  1. Go to the topic page.

  2. Click on the … menu in the top-right corner.

  3. Click Content Map.

Filtering in Content Map

  • To filter out posts: Click the Hide posts button at the top right corner.

  • To filter out topics: Click the Filter button at the top left and select the topics.

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💡 Tip: Click on Collapse in the top right corner to minimize all topics in the Content Map, showing only the top-level topics and subtopics.

Reorganizing content

✏️ Note: This feature is only available to Admins or Topic Owners.

To start reorganizing content, Click Reorganize in the top right corner on the Content Map page.

When reorganizing, you can do the following:

  • Click the … menu next to a topic's name to create a subtopic, rename the topic, or delete the topic.

  • Select multiple posts to move them into other topics/subtopics in bulk (including unorganized posts).

  • Click the … menu next to a post's name to pin, archive, or delete it.

  • Drag-and-drop topics/subtopics to reorder them or nest them under other topics/subtopics.

  • Create new topics by scrolling to the right of the Content Map and clicking Create a topic.

Unorganized posts

Unorganized posts are posts that do not have a topic assigned. You can view a list of all your unorganized posts by clicking Unorganized in the top-right corner of the Content Map.

When reorganizing using the organization-level Content Map, you will find an Unorganized posts column at the right-most. You can use it to put posts into the right place quickly.

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