How can I make a post public? 

To make an individual post publicly accessible outside of your organization, click Share in the top right-hand corner of the post and toggle Create a public link on. You can then send the link to give anyone access. 

You'll also be able to make entire topics public soon — stay tuned! 👀

Is there a native app I can use?

Right now, Slab is browser-only. 

Prefer a native app? Let us know! You can get in touch by email or by clicking the ? icon in the bottom right-hand corner of the app. 

What browsers are supported?

You can access Slab in Chrome, Safari, FireFox, Brave, and Microsoft Edge. 

Can I import PDFs?

Not yet, but we're working on it! In the meantime, there are two workaround options:

  1. Convert the file from a PDF to a Word doc (using Acrobat or an online converter) and upload it to Slab
  2. Attach the file in a post by drag-and-drop or by hitting /file attachment

What happens when I delete a topic?

When you delete a topic or a subtopic, any posts that are in the topic will not be deleted — they'll just become uncategorized, and can still be found by search or by going to the All topics page.

What happens when I delete a post?

Deleted posts are not recoverable. If you want to clean up your posts without deleting any content permanently, we suggest archiving! Any archived posts can still be found by search.

Can I change the font type or size in posts?

It isn't possible to change the font type or size in posts — we believe that too many formatting options can distract from your content, so we've decided to keep it simple. 

How do I reset my password?

Go to your-domain.slab.com/forgot (e.g., acme.slab.com/forgot) to reset your password. 

Are there any templates I can use?

We're working on building a templates feature right now! In the meantime, you can always create your own template by making a copy of a post — just click the ... menu within a post and select Make a copy

Is there a dark mode?

Not just yet! If you're interested in that option, give us a shout — by email or by clicking the ? icon in the bottom right-hand corner of the app. 🌚

Can I access Slab's API? 

Limited API access is available for our Enterprise plan customers. Learn more about our plans here

Are private topics hidden from others?

Private topics are not hidden from others. While only members will be able to access the posts within private topics, anyone will be able to see that the topic exists.

We're also working on a new feature that will make topics totally invisible to non-members, so keep an eye out for that!

Can I reorder topics in my left-hand sidebar?

Right now, topics are ordered alphabetically, and it's not possible to change that. 

Prefer another order? Tell us why by email or by clicking the ? icon in the bottom right-hand corner of the app. 

After I create a new post, why is it not showing up when I try to mention it?

New posts can take a moment to populate in the mentions menu! (This is what you see when you hit + or @ within a post.) If you prefer not to wait, you can always copy and paste the URL of the post and it will unfurl to show the title.

Can I create a new post from within another post?

Not at the moment, but that's an interesting idea! Give us a holler if you'd like to see us build this out.

Can I create a new Google Doc or Sheet from within Slab?

Right now, it's only possible to embed existing Docs and Sheets.

Can I use Slab on my mobile device?

Yes! You can access Slab in your mobile browser, and we're continuing to add new features to make the mobile version more powerful and easier to use. 

On iOS, you can use Slab in your browser just like you would on a desktop.  

On Android, it isn't yet possible to edit posts — but that's on our to-do list! ✅

How do I submit a feature request?

We'd love to hear from you! You can get in touch via email or in-app by clicking the ? icon in the bottom right-hand corner. 

How do I report an issue?

Sorry to hear that you're having trouble! Give us a heads up by email or by clicking the ? icon in the bottom right-hand corner of the app. 

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