Active participation is essential for keeping team documentation relevant, helpful, and fresh. Your team can easily collaborate and engage with comments to improve your shared knowledge! 💡
Leaving comments
Have thoughts or feedback for a teammate you would like to leave in a post? Comments can be left on edit and read mode to do just that!
To leave a comment:
Highlight the relevant text
Click the 💬 comment bubble icon in the toolbar
Type out your comment
Click Post
Resolving comments
Once a comment has been addressed, any user can click Resolve to archive the comment.
Unresolving comments
All resolved comments are accessible in the post version history. Comments can be unresolved so that they are viewable on the post again.
To unresolved a comment:
Go to the post page
Click the … menu at the top right corner
Click View history
Click the Comments tab in the right sidebar
Find the comment thread and click Unresolve
Deleting a comment thread
Original commenters can delete comment threads they created.
Note: Deleted threads will not show up in the post's history.
To delete a thread:
Click on the comment
Hover over the first comment and click the … menu
Click Delete thread
Click Delete in the popup confirmation window
Using mentions in comments
Mention teammates, groups, topics, and posts in your comments!
To mention a teammate or group, click the @ icon or type @ and the teammate/group's name within the comment box.
Type + and the post or topic name within the comment box to mention a post or topic.
Reacting to comments
React to comments with an emoji to indicate that the comment has been completed, seen, approved, or anything else!
To react to a comment:
Click on the comment
Hover over the comment
Click the emoji icon
Likes
See a post you like or thought was helpful? Show appreciation for your teammate's post by clicking on the thumbs-up icon on the left-side of the post page!
