It's possible to use your own domain with Slab: Instead yourteam.slab.com, you can visit your Slab using learn.yourteam.com. This feature is available to our Business or Enterprise plan users.
Set up your custom domain
To get started, you'll need to create a CNAME record in your domain's DNS settings. This needs to be done on your DNS provider. In most cases, it will be the same company you registered the domain with. Common examples include Cloudflare, GoDaddy, and NameCheap.
When you create the CNAME, you'll need to fill in a few fields:
Record Type should be set to CNAME.
The hostname is whatever you want the new URL to be. Example: learn.company.com.
The Target points back to Slab's servers and should be set as: app.slab.com.
TTL can be left at the default setting.
Once you've created a CNAME, head into Slab:
Click on your team name in the top-left corner.
Click Team settings in the dropdown menu.
Under Custom Domains, click Add and type in your new domain name (learn.company.com in our example).
Click Save.
Once we verify the domain, a "Live" badge will appear next to the custom domain. Sometimes there may be a delay for you or other team members for the new custom domain to take effect.
Setting the default domain
You can set a custom domain as the default domain for your Slab account. By setting a default, users accessing your Slab subdomain yourteam.slab.com will be automatically redirected to the custom domain.
To enforce your custom domain as the default domain:
Click on your team name in the top-left corner.
Click Team settings in the dropdown menu.
Under Custom Domains, click the ... menu next to your custom domain.
Click Set as default.
✏️ Note: If you want to disable the automatic redirect for any reason, contact support@slab.com.
FAQ
Will this work with a root domain?
No, we only support subdomains. That means your custom URL will always look something like learn.yourteam.com (subdomain) instead of yourteam.com/learn (root domain). However, you can use www.yourteam.com and set up yourteam.com to redirect to www.yourteam.com.
What happens to our Slab subdomain?
By default, your Slab subdomain yourteam.slab.com will continue to work as it is. It will not redirect to your custom domain unless you set your custom domain as default. This way, there is always a backup way for your team to access Slab in case your DNS setting runs into issues.